News Centre

Keep up-to-date with our latest news and media releases

Updates and media releases

Sort by:
  • The TAL claims philosophy


    Did you know that here at TAL our commitment to delivering a market-leading customer experience sees us put our customers at the centre of everything we do. This philosophy is most evident at those times when you need us most – when you need to make a claim.
  • Helping manage life insurance claims


    Affinia Financial Services (backed by TAL) General Manager Craig Parker writes that with people increasingly needing their life insurance products as evidenced by the rise in the number of claims, this presents an opportunity for financial advisers/planners to play a claims advocacy role for customers.
  • Why financial advisers no longer own their clients


    Affinia Financial Services (backed by TAL) General Manager Craig Parker writes that contrary to what some adviser believe, the client owns the client: the client is not "owned" by the adviser, the dealer group or the broker.
  • TAL makes record life insurance payouts


    New figures show that Australia’s leading life insurance specialist TAL paid out more than $843 million in claims last year, a massive increase of 45% over the previous year’s payout of $580 million.
  • Transforming the claims experience


    As the phrase ‘Customer-centricity’ shows no signs of slowing down, TAL's Head of AustralianSuper account discusses how this strategic focus is transforming the claims process and experience to deliver better customer outcomes.

  • TAL becomes largest life insurer in Australia


    Industry research statistics show that TAL is now Australia's largest life insurer.
  • Affinia - claims keep advisers busy


    Widespread increases in the number of claims across the life insurance sector are having a significant impact on financial advisers across Australia, according to national advisory dealer group Affinia Financial Advisers.
  • The advice model of tomorrow today


    Financial advisers are rapidly evolving and the industry is starting to see a new breed of professionals – tackling the challenges of an increasingly complex regulatory environment and heightened consumer activism, says risk specialist dealer group, Affinia Financial Advisers General Manager Craig Parker.

Media enquiries

For all media enquiries and requests for information, please contact:

Stuart Snell
Senior Manager – Corporate Affairs
02 9448 9879
0417 921 235

Ex-shareholder information

Information for ex-shareholders, such as dividend payment history and annual reports, is available on our:

Shareholder archive>