Claims the TAL way
TAL believes in managing all claims fairly, professionally and in a timely manner. We appreciate that making a claim during a time of ill health or bereavement can be stressful, so it’s important to us that all cases are handled expertly, sensitively and as quickly as possible.
Our Claims Team
We have a team of over 40 highly skilled and experienced claims professionals dedicated to providing you with a personalised and empathetic service.
Once we receive your claim form, we assign a dedicated Case Manager to your claim to make sure you always deal with someone familiar to you and your circumstances.
Making a Claim
Once TAL is notified of your claim, we will advise you of the information we need to assess your claim. The type of information you need to provide will vary depending on the claim you are making. Your Case Manager will confirm specific requirements with you.
Assessment of your claim commences on receipt of all the required information.
If you are unclear about any of the information requirements, please contact our Claims Team on 1800 101 019.