TAL SpotChecker Frequently Asked Questions

Answers to your Frequently Asked Questions.

TAL SpotChecker

What is melanoma?

Melanoma is a form of cancer that develops in the skin’s pigment cells. In the majority of cases, it's caused by overexposure to ultraviolet (UV) light. Learn more about how melanoma develops, and how you can protect your skin, on our ‘what is melanoma’ page

What do I need to bring to my TAL SpotChecker appointment?

All you'll need on the day is a valid ID with your name to verify your appointment.

The TAL SpotChecker skin specialists will confirm your details as they will keep clinical notes for each person examined. This data will also be stored securely by the skin specialists for the purpose of maintaining your medical history. This information will not be shared with TAL.

What will happen during my TAL SpotChecker appointment?

When you arrive, a team member will give you a consent form with terms and conditions  to read and sign. By signing the consent form you are agreeing to the terms and conditions.

A team member will then introduce you to the skin specialist, who'll perform a full body skin examination in a private consultation room.

For a full skin examination, you will need to undress to your underwear or swimwear so the skin specialist can conduct the visual skin check. The skin specialist will carefully inspect your body all over, looking for any irregular spots.

The skin specialist won’t be taking photos or completing biopsies at TAL SpotChecker

How do I cancel my appointment?

If you’re no longer able to make your appointment, it’s really important to let us know so someone else can take your place. When you book your TAL SpotChecker appointment, we'll send a confirmation email, which includes a link to cancel the appointment if you need to.

How do I change the date or time of my appointment?

When you book your TAL SpotChecker appointment, we'll send a confirmation email. If you need to change your appointment, click the 'cancel' link in the email and re-book online with the new date and time (subject to availability).

Will you store my results, or pass my details on to other providers?

In line with a professional skin check at your regular GP or skin cancer clinic, the skin specialists will need to keep clinical notes for each person examined. This data will also be stored securely by the skin specialists for the purpose of maintaining your medical history. This information will not be shared with TAL.

Will this affect my current policy, or any future policies or claims I make with TAL?

No, participating in TAL SpotChecker will not adversely affect your current or future policies or claims with TAL.

If you are looking at taking out a new policy with TAL however, you will need to disclose any pre-existing conditions as part of our standard process. You'll be informed of the impact of these conditions on your policy during the process.

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You can select from the options below, or call us on 131 825.

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