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We're here to help look after what matters most.
We understand that a Life Insurance claim is made during an incredibly emotional and difficult time. You’ve trusted us to take care of you and your loved ones during this time, and we want to do just that.
We have a dedicated Grief Support service available to:
We have partnered with a specialist external provider Assure Programs, to help our customers and their families with the understanding, care and resources that may be needed to help navigate this time.
Customers can access our Grief Support service:
Money only goes so far, that’s why we’re here to help you look after what matters most. Because when you choose TAL, you choose an insurer who cares. We’re in this one together.
Tools and techniques to help you manage when you lose a loved one.
We have a dedicated Grief Support Service available to immediate family members of a loved one who has become terminally ill or passed away.
We want to make this as easy as possible for you, so all the details you need to know are below:
The most important part of life isn't the things we own, but the experiences we share with the people we love. That's why it's not just about what we do at TAL, it's about how we do it. Because when you choose TAL, you choose an insurer who cares.
Losing someone we love is one of the toughest things we face and we all deal with it differently.Read
Whether it’s losing a loved one or readjusting to a new reality, we’re there to help support customers and their families during their most difficult times.Read
* IMMEDIATE FAMILY MEMBER INCLUDES SPOUSE, PARTNER, DE‑FACTO, CHILDREN, PARENTS AND SIBLINGS.
** TAL HAS ENGAGED WITH ASSURE PROGRAMS TO PROVIDE UP TO THREE COMPLIMENTARY AND CONFIDENTIAL ONE HOUR SESSIONS TO EACH IMMEDIATE FAMILY MEMBER, BY A GRIEF SUPPORT HEATH PROFESSIONAL.