Make A Claim

When things go wrong our aim is to make your claim one less thing to worry about. Your Claims Manager will be by your side for the whole process.


When you make a claim with TAL, you only need to speak to one person – your Claims Manager. They’ll be with you every step of the way to listen, understand your situation, answer your questions and support you.

Dealing with your claim as quickly as possible is a priority for us because we know it’s important to you.

If you bought your TAL insurance directly from us

Call us on 1800 209 016
Mon-Fri, 8am-8pm (AEST)

Or, send us a message and we’ll call you back at a time that suits. 

If you bought your TAL insurance through a financial adviser

Call us on 1300 209 088
Mon-Fri, 8am-8pm (AEST)

Or, send us a message and we’ll call you back at a time that suits. 

If you’ve got your insurance through your super fund or employer

The best way to make your claim is to first contact them directly. If you have insurance through the following super funds, you can find their contact information through these links:

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