Our Customers

Everyday at TAL, we work to help Australians keep living the life they love - no matter what happens.

Claims philosophy

Supporting our customers through the claims we pay is the most important thing we can do.

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We focus on your health

Your health is important to you so it's important to us. We want all Australians to live their best life through good health which is why we have a dedicated Health Services team to help you be the best version of you. 

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Customers in need of extra help and support

We recognise some customers require additional support when engaging with us, and we are here to help. 

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WHY CHOOSE TAL?

We're in this Australian life together.

The most important part of life isn't the things we own, but the experiences we share with the people we love. That's why it's not just about what we do at TAL, it's about how we do it. Because when you choose TAL, you choose an insurer who cares.

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Our recognition starts with people

See awards
  • FSC Life Insurance Award 2021 - Innovation in Retail Winner
  • 2020 Life Company of the Year Winner
  • Commonwealth Workplace Gender Equality Agency (WGEA) – Employer of Choice
  • 2020 Momentum Media Women in Finance Winner

2024 © TAL Services Limited a Dai-ichi Life Group Company.

"TAL is Australia's leading life insurer" based on Inforce premiums for risk only life insurance policies, NMG Consulting (2023).

Any financial product advice is general in nature only and does not take into account any person’s objectives, financial situation or needs. Before acting on it, the appropriateness of the advice for any person should be considered, having regard to those factors. Persons deciding whether to acquire or continue to hold life insurance issued by TAL should consider the relevant Product Disclosure Statement (PDS). The Target Market Determination (TMD) for the product (where applicable) is also available. Life insurance issued by TAL Life Limited ABN 70 050 109 450 AFSL 237848.