Completing your Health Questionnaire online

What to expect when completing your Health Questionnaire online

What to expect

The Online Health Questionnaire allows you to complete your health and lifestyle questions online, at a time that suits you.

Before you begin:

  • Allow approximately 20–30 minutes
  • Have your health and medical information available
  • Keep your mobile phone nearby to receive your one-time password (OTP)

You can save your progress and return to your questionnaire later using the same link from your email.

Need help?

If you need help completing your application, refer to the Frequently Asked Questions.

Your adviser is also here to help if you have any questions or need support completing the questionnaire.

A step-by-step walkthrough

04. Important notice about your application

Please read the information carefully before getting started. It explains how we'll use the information you provide and why it's important that your responses are complete and accurate.

07. Review your answers

Before submitting your application, you'll have the opportunity to review your answers and make any changes.

OHQ coverbuilder answer summary

08. Submit your application

This is the final screen of your application. After submission, your answers can’t be edited, and we will assess your application based on the information you provided.

09. Confirmation of submission and what happens next

After you submit your Health Questionnaire, you'll receive an email confirming we've received your information. Your adviser will also be notified that you've completed the questionnaire.

Next steps:

  • TAL will review your information as part of your application.
  • We may contact you if we need any additional information.
  • Your adviser will keep you informed about the progress of your application.

OHQ coverbuilder confirmation email

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