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TAL’s Claims team is providing extra support for customers affected by recent natural disasters in VIC and QLD, including premium waivers.
Customers and their families impacted by the recent Bondi tragedy can access our free and confidential counselling support.
Find out more
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Existing Customers

Here you’ll find everything you need to manage your existing accounts and make a claim.

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Access your policy documents online—anywhere, anytime.
 
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Settle an overdue premium securely online.
 
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Make a claim

Find out how to make a claim with us and what happens next

Supporting customers

Customers in need of extra help and support

LIFE INSURANCE

Claims paid

Information and help

Access documents about our products and answer your frequently asked questions.

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2026 © TAL Services Limited a Dai-ichi Life Group Company.

"TAL is Australia's leading life insurer" based on Inforce premiums for risk only life insurance policies, NMG Consulting (2023).

Any financial product advice is general in nature only and does not take into account any person’s objectives, financial situation or needs. Before acting on it, the appropriateness of the advice for any person should be considered, having regard to those factors. Persons deciding whether to acquire or continue to hold life insurance issued by TAL should consider the relevant Product Disclosure Statement (PDS). The Target Market Determination (TMD) for the product (where applicable) is also available. Life insurance issued by TAL Life Limited ABN 70 050 109 450 AFSL 237848.