Contact us

Our Life Insurance Specialists are here to answer any of your questions.

New customer enquiries

To speak to an Insurance Specialist about purchasing a new TAL Policy

 131 825

Mon - Fri, 9am – 5.30pm (AEST)

Mail icon GPO Box 5380, Sydney NSW 2001

Contact icon Send us a message

 

Existing customer enquiries

To speak to our Customer Service team about your existing TAL Policy or to make a claim

 1300 209 088
Overseas callers:  +61 2 9996 8400, Mon-Fri, 8am - 8pm (AEST)

Insurance claims: Mon - Fri, 9am - 5.30pm (AEST)
General Insurance enquiries: Mon - Fri, 8am - 8pm (AEST)

Investments: Mon - Fri, 8am - 7pm (AEST)
Superannuation: Mon - Fri, 9am – 5pm (AEST)

Mail icon GPO Box 5380, Sydney NSW 2001

Contact icon Send us a message

 

Adviser Service Centre

To speak to a specialist in the TAL Adviser Service Center

 1300 286 937

Insurance and Investments: Mon - Fri, 8am - 8pm (AEST)

Mail icon GPO Box 5380, Sydney NSW 2001

Contact icon Send us a message

We'll call you

Please complete the form below and your message will be sent to one of our Life Insurance Specialists.

Message

Please complete the form below and your message will be sent to one of our Life Insurance Specialists.

Call

1300 209 088
Overseas callers: +61 2 9996 8400

Insurance: Mon-Fri, 8am-7pm (AEST)
Investments and Super: Mon-Fri, 9am-5pm (AEST)

 

Message

Please complete the form below and your message will be sent to one of our Life Insurance Specialists.

 

Call

1300 209 088
Overseas callers: +61 2 9996 8400

Insurance: Mon-Fri, 8am-7pm (AEST)
Investments and Super: Mon-Fri, 9am-5pm (AEST)

 

Message

Please complete the form below and your message will be sent to one of our Life Insurance Specialists.

 

Call

1300 209 088
Overseas callers: +61 2 9996 8400

Insurance: Mon-Fri, 8am-7pm (AEST)
Investments and Super: Mon-Fri, 9am-5pm (AEST)

 

Message

Please complete the form below and your message will be sent to one of our Life Insurance Specialists.

 

Call

1300 209 088
Overseas callers: +61 2 9996 8400

Insurance: Mon-Fri, 8am-7pm (AEST)
Investments and Super: Mon-Fri, 9am-5pm (AEST)

 

Message

Please complete the form below and your message will be sent to one of our Life Insurance Specialists.

 

Call

1300 209 088
Overseas callers: +61 2 9996 8400

Insurance: Mon-Fri, 8am-7pm (AEST)
Investments and Super: Mon-Fri, 9am-5pm (AEST)

 

Message

Please complete the form below and your message will be sent to one of our Life Insurance Specialists.

 
 

Message

Please complete the form below and your message will be sent to one of our Life Insurance Specialists.

Call

1300 209 088
Overseas callers: +61 2 9996 8400

Insurance: Mon-Fri, 8am-7pm (AEST)
Investments and Super: Mon-Fri, 9am-5pm (AEST)

 

Message

Please complete the form below and your message will be sent to one of our Life Insurance Specialists.

 

Call

1300 209 088
Overseas callers: +61 2 9996 8400

Insurance: Mon-Fri, 8am-7pm (AEST)
Investments and Super: Mon-Fri, 9am-5pm (AEST)

 

Message

Please complete the form below and your message will be sent to one of our Life Insurance Specialists.

 

Call

1300 209 088
Overseas callers: +61 2 9996 8400

Insurance: Mon-Fri, 8am-7pm (AEST)
Investments and Super: Mon-Fri, 9am-5pm (AEST)

 

Message

Please complete the form below and your message will be sent to one of our Life Insurance Specialists.

 

Call

1300 209 088
Overseas callers: +61 2 9996 8400

Insurance: Mon-Fri, 8am-7pm (AEST)
Investments and Super: Mon-Fri, 9am-5pm (AEST)

 

Message

Please complete the form below and your message will be sent to one of our Life Insurance Specialists.

 

Call

1300 209 088
Overseas callers: +61 2 9996 8400

Insurance: Mon-Fri, 8am-7pm (AEST)
Investments and Super: Mon-Fri, 9am-5pm (AEST)

 

Message

Please complete the form below and your message will be sent to one of our Life Insurance Specialists.

 
 

Message

Please complete the form below and your message will be sent to one of our Life Insurance Specialists.

Message

 
Please specify a suitable time to call

Note: The way we collect, use and disclose your personal and sensitive information is outlined in our Privacy Policy, which is available on request.

You voluntarily consent and agree for TAL to offer, invite you to apply, or contact you (including via telephone where we have your valid consent) about the products and services we offer (including income and life insurance). Your consent shall remain in effect in accordance with relevant law or until you tell us otherwise. If you do not want to receive any further information on other products or services offered by TAL, please call 131 825 or email customerservice@tal.com.au

Complaint handling process

If you have a complaint about your insurance or the service we've provided (including our obligations under the Life Insurance Code of Practice) or if you are experiencing financial hardship, please contact us to let us know of your concerns using the steps described below. We take your feedback seriously and will do all we can to resolve any issues as quickly as possible.

Find out more

Back to top

2021 © TAL Services Limited a Dai-ichi Life Group Company.

"TAL is Australia's leading life insurer" based on Inforce premiums for risk only life insurance policies, NMG Consulting (2021).

Any financial product advice is general in nature only and does not take into account any person’s objectives, financial situation or needs. Before acting on it, the appropriateness of the advice for any person should be considered, having regard to those factors. Persons deciding whether to acquire or continue to hold life insurance issued by TAL should consider the relevant Product Disclosure Statement (PDS). The Target Market Determination (TMD) for the product (where applicable) is also available. Life insurance issued by TAL Life Limited ABN 70 050 109 450 AFSL 237848.