Awards and Recognition

We're proud of our achievements and our people who've helped us earn them.

 

A few highlights

While we’re not in the business of winning awards, we’re grateful that our customers and the industry have recognised our commitment to protecting what matters most. Here are some of our most recent awards.

 

 AIA 2017 Winner Insurance Executive of the Year 2017 DIA Laurel Winner Overall ANZIIF 2017 Award Money Magazine Best of the Best Award

2018

  • Intelligent Automation Excellence Awards – Most Innovative Implementation of Intelligent Automation
  • Strategic Insights/AFA Life Company of the Year Awards 2017 – Overall Platinum Life Company of the Year Winner, Service Quality Award Winner, Trauma Product of the Year 

2017

  • AB+F Australian Insurance Awards – Australian Insurance Executive of the Year (Brett Clark) & Marketing Campaign of the Year
  • Money Magazine Best of the Best Awards – Best Featured Income Protection Insurance
  • Strategic Insight Direct Life Insurance Awards - Overall Direct Life Insurance Excellence Winner, Term Life Product Winner, Omnibus Product Winner, Customer Service Winner, Marketer Customer Service Winner 
  • CANSTAR Life Insurance Awards - Outstanding Value Income Protection Insurance Award Winner
  • ANZIIF Australian Insurance Industry Awards Winner - Women’s Employer of the Year
  • SMA Innovation in Action Awards – Insurance Winner
  • iCMG ANZ & Asia Pacific Architecture Excellence Awards – Winner for Architecture Excellence in the Banking, Financial Services and Insurance category
  • Money Management/DEXX&R Risk Company of the Year Awards – Disability Income Product Award Winner for TAL Accelerated Protection Income Protection Premier
  • TDI Asian Insurance Innovation Awards – Top Asian insurance innovator (TAL and Qantas)
  • Roy Morgan Satisfaction with Risk and Life Insurer Customer Survey - Top life insurer for customer satisfaction (InsuranceLine)

2016

  • Workplace Gender Equality Employer of Choice Citation
  • AFR 50 Most Innovative Companies – Australia’s 24th Most Innovative Company
  • Super Review Super Fund of the Year Awards Winner – Best Group Insurer
  • SMSF Service Provider Awards Winner – Best Insurance Provider
  • CANSTAR Outstanding Value Life Insurance Awards – Income Protection Insurance Award Winner
  • AFA and Beddoes Institute Consumer Choice Policyholder Awards Winner - Most Satisfied Policyholders, Best Policyholder Advocacy, Best Policyholder Focus
  • AB+F Australian Insurance Awards – Marketing Campaign of the Year

2015

  • Australian Banking and Finance Insurance Awards Winner – Life Insurance Company of the Year
  • CANSTAR Life Insurance Award (joint) Winner – Direct Income Protection, Outstanding Value (TAL's InsuranceLine brand and our business partner Virgin Money)

2014

  • Money Magazine Best of the Best Awards Winner – Best Featured Income Protection Insurance
  • Money Magazine Best of the Best Awards Winner – Cheapest Income Protection Insurance
  • SMSF Adviser Awards – SMSF Insurance Provider
  • CANSTAR Life Insurance Award (joint) Winner – Life Insurance Award
  • Plan For Life Direct Life Insurance Excellence Awards Runner-Up – Overall Excellence Award
  • Plan For Life Direct Life Insurance Excellence Awards Runner-Up – Funeral Cover Award
  • Plan For Life Direct Life Insurance Excellence Awards Runner-Up – Trauma Product Award

2013

  • Money Magazine Best of the Best Awards Winner – Best Featured Income Protection Insurance
  • Money Magazine Best of the Best Awards Winner – Cheapest Income Protection Insurance
  • SMSF Adviser Awards - SMSF Insurance Provider
  • Australian Banking and Finance Insurance Awards Winner - Life Insurance Company of the Year
  • AFR Smart Investor Blue Ribbon Awards Winner – Life Company of the Year
  • AFR Smart Investor Blue Ribbon Awards Winner – Best Income Protection, Accelerated Protection
  • CANSTAR Life Insurance Award (joint) Winner – Life Insurance Award
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