We want all Australians to live their best life through good health.
We’re working to improve the health and wellbeing of everybody during the good times. But we know that things can get tough, so when they do, we’ll support our customers during their time of need.
Your health is important to you, that's why it's important to us
Our focus on health begins long before your cover does and continues throughout your journey with us. Once your cover starts, we work with you, offering preventative measures to help keep you well and assisting you at times of ill health through a range of support offerings.
A few ways of how we're committed to helping Australians living a healthy and full life include:
We aim to help more Australians understand the importance of skin safety through our national skin check program.
We’re committed to supporting our customers’ when they need it most, with their recovery and return to best possible state of health.
Our dedicated claim and health teams take a personalised approach to each and every person. We will do whatever we can to get our customers the best support that suits their needs.
When they’re ready, we can connect our customers with support that’s right for their health and return to work situation. We also work together with their team – whether that be medical specialists, carers or employers.
We created our in-house Health Services team in 2016. With experience in medical, mental and preventative health, management of chronic conditions, dietary advice, musculoskeletal and occupational therapy, the expertise in the team reflects our customer’s major health concerns.
We’re proud to be the only insurer with an external Medical Specialist Advisory Board, ensuring we stay at the forefront of medical thinking for the benefit of our community and partnerships.
The Board shares updates on medical advancements and clinical protocols to help us reflect on the latest medical best practice in our approach to product design, underwriting and claims.
We recently brought together leading health experts and high-profile Australians to discuss their expertise and personal experiences, and what a future of better health looks like to them.
As one of the top reasons for claim we are focused on leading the way in identifying, preventing and treating mental health conditions.
We’re committed to helping our customers with mental health conditions access the best possible support and one of the ways we do this is by facilitating access to mental health support through partnerships with the external health community.
Mental health partnerships
We don't have all the answers that's why we partner with those that do so you can have access to health experts.
With the University of Sydney, we’re working to explore alternative risk predictors of mental health disorders
We partnered with Professor Neil Greenberg, Professor of Defence Mental Health at King’s College London, to foster best practice management of traumatic stress among claims case managers, other associated partners and medical professionals
Our partnership with Remedy Healthcare offers optional, free-of-charge life coaching services to customers on Income Protection claims due to depression or anxiety
With SuperFriend, we work to ensure that we’re using the best, evidence-based practice in managing the wellbeing of our customers and our people
Are we looking at the way we manage our health the wrong way around?
When it comes to health, it’s easy to find ourselves looking for treatments and cures only when faced with illness. But what if we could be doing more before that ever occurs?
Protect your mental health October 15, 20184 people have liked this
Supporting you and your best health
If you’ve suffered an illness or injury, recovery can take time. We understand what you may be experiencing so we have created a series of booklets and fact sheets to help support you get back to your best health.
Created by our Health Services team together with the help of expert organisations, they're easy to follow and provide clear information and practical tools and techniques to manage various conditions.
"TAL is one of Australia's leading life insurers" based on Inforce premiums for risk only life insurance policies, NMG Consulting (2018).
The information provided on this website is general advice only and does not take into account your individual needs, objectives or financial situation. You should read the relevant Product Disclosure Statement (PDS) before making a decision to purchase or continue to hold a product. Life insurance issued by TAL Life Limited ABN 70 050 109 450 AFSL 237848.