Our commitment to claims
Guiding and supporting you through your claim, every step of the way.
We want to help Australians keep living the life they love. We know that no two claims are alike and that making a claim can be an unfamiliar experience at a difficult time. That’s why we are committed to offering you guidance and support when you need it most.
Our commitment to managing your claim
How one TAL customer got back on his feet
Paying claims is the most important thing we do
Supporting your return to health
People often think claims are all about payments to families when a loved one passes away, and of course, that's part of what we do. But 68% of all the claims we paid last year were to help customers keep living the lives they love, after an accident or illness.
As every person’s situation is unique, we promise to provide you access to a range of different support services that best suit your needs. All so that we can work with you to get you back to your best possible state of health.
Our range of TAL Health support services can include: