Supporting our customers through Global events

TAL is here to support you and your family's wellbeing

Holistic support for customers experiencing tough times

At TAL, we know some people may be experiencing a tough time and we are committed to supporting our customers where we can. We have options available to support customers' wellbeing including:

  • holistic and solution-focused wellbeing support
  • financial and nutrition coaching support; and
  • financial options to help keep your cover in place.

Below are some links where you can find out more about these support options. If you would like to talk with us about how we can help, please give is a call on 1300 209 088.

When can I ask for help?

Our team is trained and equipped to support customers in need of extra help and support. We'll always do our best to prioritise customers who need more assistance. Asking for help isn't easy. However, we encourage you or your representative to inform us of any extra care you may need.

In difficult times, things can become a lot more complex. We can help you with holistic coaching to support you and your wellbeing.

LEARN MORE

TAL has a financial hardship policy for all of our customers. If you are experiencing financial difficulty, or worried about premium payments, we may be able to help with options so you can keep your protection in place

Contact us

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2026 © TAL Services Limited a Daiichi Life Group Company.

"TAL is Australia's leading life insurer" based on Inforce premiums for risk only life insurance policies, NMG Consulting (2023).

Any financial product advice is general in nature only and does not take into account any person’s objectives, financial situation or needs. Before acting on it, the appropriateness of the advice for any person should be considered, having regard to those factors. Persons deciding whether to acquire or continue to hold life insurance issued by TAL should consider the relevant Product Disclosure Statement (PDS). The Target Market Determination (TMD) for the product (where applicable) is also available. Life insurance issued by TAL Life Limited ABN 70 050 109 450 AFSL 237848.