Our Commitments

Supporting our customers, partners and the wider community.


Supporting our customers, partners and the wider community.

Every day at TAL, we work to help Australians live a life filled with choices, options and freedoms – no matter what happens. This Purpose is at the heart of our business and it’s why we come to work each day.

To see how we’re making a difference, view our Contribution Report, which outlines the work we are doing to add value to our customers, partners and stakeholders and contribute as a life insurer, an employer, and part of the Australian community.


Principles for sustainable insurance

Sustainability is vital to all those we work with and care for. With our responsibility as a leading life insurer, an employer and part of the Australian community, we are committed to a sustainable future. 

As a signatory to the United Nations’ Principles for Sustainable Insurance, we make sure that social, governance and environment concerns are an equal part of every decision we make. We want our belief in the social good of what we do to have a positive impact on all the lives that we touch. 

Capital adequacy

It's important we deliver on the promises we make, this includes our ability to pay claims to our customers when they need them. As a life insurer, we demonstrate this ability through the capital we hold. This capital ensures that we have enough money available to pay claims, even under extreme or unexpected financial conditions.

To read more, download our Capital Adequacy Disclosure document.

Our recognition starts with people

See awards
  • FSC Life Insurance Award 2021 - Innovation in Retail Winner
  • 2020 Life Company of the Year Winner
  • Commonwealth Workplace Gender Equality Agency (WGEA) – Employer of Choice
  • 2020 Momentum Media Women in Finance Winner
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