TAL expands wellbeing and career support services to further support customers impacted by COVID-19

2020 -

Leading Australian life insurer, TAL, is expanding its wellbeing and career support services to further support customers that have been impacted by COVID-19.

The wellbeing and career support services include access to tailored wellbeing and career advice provided by TAL’s external employee assistance and external career guidance partners, in addition to online resources. The tailored support services will initially launch with eligible customers holding a policy directly with TAL or via a financial adviser.

TAL Chief Customer & Brand Officer, Alex Homer, said, “By expanding our wellbeing and career support services to customers whose wellbeing and employment have been impacted by COVID-19, we’re hoping to provide them with meaningful resources and reassurance during an incredibly challenging time.

“The COVID-19 pandemic has had a huge impact on the Australian community. While Australians’ confidence levels have improved since the pandemic began in March, research* shows that 42% of Australians are still feeling uncertain about the current environment and 39% are concerned about whether they have enough support around them to get through the crisis.

“The research also shows that 61% of Australians are concerned about their personal health and wellbeing and 51% of those employed are concerned about their job security. For those that are unemployed, 59% are very concerned about their ability to find a job.

“TAL has adapted and developed two of our support services to help our customers navigate these uncertain times. We encourage all eligible customers to visit our website or contact us to find out more,” he said.

In addition to the wellbeing and career support services, TAL also provides additional financial hardship support to customers and small-to-medium business partners. Customers and partners can visit our financial hardship page for more information.

Customers will need to visit the TAL website for information on how to apply for the wellbeing and career coaching services.


*Research conducted by Fiftyfive5 on a weekly basis of 1,050 Australians aged 18 – 79.

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